What are you hoping the future will hold?

What are you longing for? Take a moment and allow yourself to dive into optimism about your future (while remembering the constraints of physics and other realities of the planet Earth). Focusing on the positive only, how do you hope you will be able to finish these sentence-stems a year from now? — Physically, I am…...

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How to Start a Difficult Conversation

I find many of my clients are unsure of how to start a potentially awkward or difficult conversation. For a particularly important or sensitive conversation, I typically recommend investing about 10x the time the conversation will take in your preparation.  After going through that prep, isolating what is most important to get across and what...

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  • June 25, 2017
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  • Leadership
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Organizational Culture

I have studied organizational culture for decades.  It is one of my favorite subjects as I believe bottom-line success, customer satisfaction, employee retention and personal fulfillment all stem from culture.  It was an honor to share a taste of my research on the subject in this talk.  Specifically, I am addressing the need to maintain...

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